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 Post subject: help,friend cant log in
Unread postPosted: Sun Mar 27, 2011 2:15 am 
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Joined: Sun Mar 27, 2011 2:11 am
Posts: 2
Gender: male
a friend of mine, Ëlfdragon is unable to log in, it will not accept her password. and it will not send her a password reset email. anyone have any ideas how to fix this? any help is greatly appreciated thank you.


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Unread postPosted: Sun Mar 27, 2011 2:18 am 
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Illustrious Master Hunter
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Joined: Thu Mar 11, 2010 10:00 pm
Posts: 11478
Location: New zealand, auckland
Realm: dath remar
Gender: female
Has she deleted the cookes from this site? I think that may be the problem.

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Unread postPosted: Sun Mar 27, 2011 2:24 am 
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Joined: Sun Mar 27, 2011 2:11 am
Posts: 2
Gender: male
yes she has deleted the cookies. i even tried having her log in on my account and it wont let her. shes wondering if her ip somehow got blocked.





ok i'm able to log on her account on my computer.could her ip have been blocked somehow? if so how can this be fixed?


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Unread postPosted: Sun Mar 27, 2011 6:28 am 
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Joined: Sun Jan 10, 2010 5:21 pm
Posts: 18810
Location: My secret lair on Skullcrusher Mountain.
Gender: Mortally impaired geekgirl
Need to empty your cookies, as said.

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Unread postPosted: Sun Mar 27, 2011 2:50 pm 
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Artisan Hunter
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Joined: Sat Jun 05, 2010 3:22 am
Posts: 763
Location: Enjoying time relaxing with my pets before exploring a new land.
Realm: Cenarius (Alliance), Illidan (Horde)
Gender: Female Red Dragon
Thanks Saturo, delete my cookies last night but it didnt work, went back and did it again this morning and it worked. Must had done something wrong last night.

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Unread postPosted: Sun Mar 27, 2011 2:51 pm 
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Joined: Sun Jan 10, 2010 5:21 pm
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Location: My secret lair on Skullcrusher Mountain.
Gender: Mortally impaired geekgirl
Good to have you back. :)

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Unread postPosted: Sun Mar 27, 2011 2:58 pm 
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Artisan Hunter
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Joined: Sat Jun 05, 2010 3:22 am
Posts: 763
Location: Enjoying time relaxing with my pets before exploring a new land.
Realm: Cenarius (Alliance), Illidan (Horde)
Gender: Female Red Dragon
Good to be back, i missed you guys.

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Thank you, Tankperson!


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Unread postPosted: Mon Mar 28, 2011 11:03 pm 
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Administrator
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Joined: Mon Jan 04, 2010 3:59 pm
Posts: 2702
Yay! It worked out while I was gone for a day! ;)


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