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Exceeded maximum allowed

Posted: Wed Aug 16, 2017 12:16 am
by zedxrgal
I keep getting this every time I try to log in. Is this a bug?
You exceeded the maximum allowed number of login attempts. In addition to your username and password you now also have to solve the CAPTCHA below.


It just started this afternoon around 4:00 pm CA time. Happens on my laptop, phone & tablet.

Re: Exceeded maximum allowed

Posted: Wed Aug 16, 2017 12:19 am
by Bowno
Sounds like someone is trying to get you locked out =\
I would suggest maybe changing your password and email password? That wont stop any one from trying to get you locked out.. But there is always that chance they know some information they shouldnt know.

Re: Exceeded maximum allowed

Posted: Wed Aug 16, 2017 12:54 am
by Wain
You'll be happy to know you're not being hacked. It's not just you! It will probably happen to anyone who logs out and tried to log back in.

Just when we thought the server problems were finally over, I got an email from our server runner today to say that the new hard drive was failing and he had to migrate us to a new server. So we now have a new IP address too, the second IP change in a month.

It appears that something in the migration has caused this error but I'm trying to get to the bottom of it now.

Re: Exceeded maximum allowed

Posted: Wed Aug 16, 2017 1:13 am
by Wain
I'm pretty sure I've identified the issue but the server owner will have to fix it.

It's annoying to have ot use Captcha each time but at least nobody has been hacked and hopefully it'll be fixed quickly :)

Re: Exceeded maximum allowed

Posted: Wed Aug 16, 2017 7:25 am
by Wain
Apparently it's only a temporary issue while a number of servers still point to our old IP address. The new one is 142.54.186.221, and the DNS should update over the next day or so.