WoW Petopia Community

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 Post subject: What the heck is going on with the forums?!
Unread postPosted: Sat Jan 15, 2011 3:31 pm 
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Administrator
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Joined: Mon Jan 04, 2010 3:59 pm
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Location: Orlando, FL
We've been having a lot of problems with the forums lately. Unexpected downtime, SQL crashes, features disappearing ... You are probably wondering what the heck is going on.

Well, there's a couple of things. First, we were having some gawd-awful lag - on all of my websites, but it was especially noticeable here. After going back and forth with our data center providers for awhile, they decided to replace our network interface card. The first replacement didn't help but the second one apparently did.

Unfortunately while they were working on that they managed to take down our server - the physical box that hosts all my sites - a couple of times ... and rather unexpectedly. That messed up some of the SQL tables, which caused the errors a bunch of you have reported over the last couple of days. I figured out how to manually repair the tables but I seem to have missed a few. (I've just manually repaired 68 tables, by the way. This makes me grumpy.)

As an aside: The extended downtime yesterday and today is entirely my fault. I was out of touch all day yesterday, came home and went straight to bed, and just got up a little bit ago. I know (from the many e-mails I've gotten) that looking at an incomprehensible SQL error for over 24 hours was extremely frustrating to many of you and I'm really sorry you had to deal with that.

But that was just one source of unexpected downtime. The other problem that popped up involved an update to the forum software (phpbb). I've had some problems in the past updating the plugins, but not the core software.

This time, though, what should have been a 3 minute update turned bad and we were down for half an hour while I figured out how to manually fix it. And because my fix involved over-writing some of the template files, we lost a lot of the plugin functionality (like the topic title in the most recent post field on the main page).

When I tried to fix that, I broke the board again, threw up my hands, admitted defeat, and went looking for new forum software. (Only to find that if I want a decent forum I'll have to write the bloody thing myself ... which is just silly.)

So that's where we are. None of these circumstances should happen again anytime soon but ... things happen. And since you are unlucky enough to be part of a community that is pretty much run by an amateur - me! because even our hard-working moderators can't help when the SQL tables blow up - I can't promise that everything will be smooth from here on out.

But we will do our best. An amazing community like this one deserves everything we can give it.


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 Post subject: Re: What the heck is going on with the forums?!
Unread postPosted: Sat Jan 15, 2011 3:38 pm 
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Artisan Hunter
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Joined: Thu Jul 01, 2010 10:02 am
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*hugs Mania* Thank you for all the work you have been doing to keep up pet addicts..well addicts XD

*clings to the forum* How I missed you..

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Thanks to Kasstra and TygerDarkstorm for the amazing sigs!!

Jelaniana ~~ 90 Hunter
Boromo ~~ 90 Drood
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 Post subject: Re: What the heck is going on with the forums?!
Unread postPosted: Sat Jan 15, 2011 3:52 pm 
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Expert Hunter
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Joined: Tue Jan 05, 2010 8:01 am
Posts: 444
Realm: Tarren Mill
Dear Mania!

i'm glad you've coped and i do appreciate all the effort you and the moderators put into this website. You have all my possible moral support!
me <3 you! ^_^

sincerely,
Conga

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 Post subject: Re: What the heck is going on with the forums?!
Unread postPosted: Sat Jan 15, 2011 3:55 pm 
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Illustrious Master Hunter
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Joined: Thu Mar 11, 2010 3:57 am
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Location: Warning: Adult content. Psychological nudity. Viewer discretion is advised.
Realm: Nesingwary
Gender: Female
:hug: Thank you so much for all your hard work. Was foaming at the mouth over here not having my Petopia since yesterday morning.
Ah good to have it back. *does same white knuckle clutching as Jelani*

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Huge thanks to my signature creators!! Kurenio, Ashaine & TygerDarkstorm. Sorry to those I've forgotten. Huge thanks to Seilahyn for the amazing avatars she created.
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 Post subject: Re: What the heck is going on with the forums?!
Unread postPosted: Sat Jan 15, 2011 4:02 pm 
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Awesome that the forums are back. Thank you for spending so much time fixing it!

I woulda' helped... :P

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I also exist on DeviantArt.
"I'll probably be some kind of scientist, building inventions in my space lab in space!"


Moderation note: Saturo is banned from all forums except the RP forum, and only allowed there until the current RP thread ends.



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 Post subject: Re: What the heck is going on with the forums?!
Unread postPosted: Sat Jan 15, 2011 4:04 pm 
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Illustrious Master Hunter
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Joined: Wed Sep 15, 2010 10:15 pm
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Location: World of Warcraft
Realm: Staghelm
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Jelani wrote:
*hugs Mania* Thank you for all the work you have been doing to keep up pet addicts..well addicts XD

*clings to the forum* How I missed you..

I second this sentiment! :hug:

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Avatars and signatures by myself and various people of these forums. Thank you all so much! <3 :)
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Lord Godfrey wrote:
Some people only want to watch the world burn. Others want to be the ones responsible for burning it...



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 Post subject: Re: What the heck is going on with the forums?!
Unread postPosted: Sat Jan 15, 2011 4:12 pm 
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Illustrious Master Hunter
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Joined: Wed Jan 06, 2010 4:40 am
Posts: 13452
Location: On the PTR (of course!)
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Eeee, we're back! Thank you, Mania, for all that you do! <3<3

*happydance*

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Thanks to LupisDarkmoon/Moonlost/Ket Shi/Karin/Thorka/Neilaren for the avatars and Vephriel (x3) & Methuselah/Pengupuff/Karin/TheDoomCookie (x2) & LupisDarkmoon/Thorka/TygerDarkstorm & LupisDarkmoon for the signatures!



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 Post subject: Re: What the heck is going on with the forums?!
Unread postPosted: Sat Jan 15, 2011 4:17 pm 
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Journeyman Hunter
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Joined: Mon Oct 18, 2010 2:35 am
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Ugh, makes me wish I'd taken a computer science minor instead of learning how to solder stuff ...

But your work is NOT going unappreciated!

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 Post subject: Re: What the heck is going on with the forums?!
Unread postPosted: Sat Jan 15, 2011 8:08 pm 
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Illustrious Master Hunter
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Joined: Thu Sep 09, 2010 9:11 pm
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Location: Hyjal
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Thanks for keeping us posted, hun. You're doing your very best and i know how coding can be extremely difficult and frustrating. Hardest part is always finding the exact problem and hope it's one you can easily solve.

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Sig Credits to Ashaine, Kamoodle, Sookie, Kurenio, Serenith, Ket Shi, Nili, Rongar, Britany, TheDoomcookie, Vyndara, and Vephriel!
Avatar Credits to Samskeyti, Moonlost, Lupisdarkmoon, Nili, Britany, Kasstra, Seilahyn, and Vephriel!



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 Post subject: Re: What the heck is going on with the forums?!
Unread postPosted: Sat Jan 15, 2011 10:03 pm 
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Illustrious Master Hunter
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Mania wrote:
I know (from the many e-mails I've gotten) that looking at an incomprehensible SQL error for over 24 hours was extremely frustrating to many of you and I'm really sorry you had to deal with that.

Not remotely as frustrating as what you've had to deal with, by the sounds of it. When we whine and complain that we're missing our forums, it is only because we're spoiled. Really, we'll live even if the forums are down for more than 30 seconds. I promise. ;)

Thanks for the work, sounds like the kind of thing that would have made me pitch my computer out the window.

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Much gratitude to Spiritbinder for the signature and Vephriel for the avatar! <3



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 Post subject: Re: What the heck is going on with the forums?!
Unread postPosted: Sat Jan 15, 2011 10:06 pm 
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Joined: Fri Mar 12, 2010 6:05 am
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.

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Last edited by Teigan on Wed May 23, 2012 3:55 am, edited 1 time in total.

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 Post subject: Re: What the heck is going on with the forums?!
Unread postPosted: Sat Jan 15, 2011 10:23 pm 
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Grand Master Hunter
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Talk about an awful few days :hug:

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 Post subject: Re: What the heck is going on with the forums?!
Unread postPosted: Sat Jan 15, 2011 10:48 pm 
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Apprentice Hunter
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Joined: Sat Dec 25, 2010 1:14 pm
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Realm: Nesignwary
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+1 voice of thanks for all your hard work!!

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What fights us is so great!
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 Post subject: Re: What the heck is going on with the forums?!
Unread postPosted: Sat Jan 15, 2011 10:58 pm 
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Master Hunter
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Huzzah! I can get on again :headbang: Thanks for fixing it, I was having Petopia withdraws :lol: :mrgreen:

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 Post subject: Re: What the heck is going on with the forums?!
Unread postPosted: Sun Jan 16, 2011 1:35 am 
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Grand Master Hunter
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Joined: Thu Jan 28, 2010 4:26 am
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Saturo wrote:
Awesome that the forums are back. Thank you for spending so much time fixing it!

I woulda' helped... :P


Oddly enough I did think of you when she mentioned nonone being able to help with the forum software. I thought.. I bet Saturo would know how to tinker with them.


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 Post subject: Re: What the heck is going on with the forums?!
Unread postPosted: Sun Jan 16, 2011 6:49 am 
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Location: My secret lair on Skullcrusher Mountain.
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I could do some small-scale tinkering, yup. Probably best left to the professionals, though. ^^

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"I'll probably be some kind of scientist, building inventions in my space lab in space!"


Moderation note: Saturo is banned from all forums except the RP forum, and only allowed there until the current RP thread ends.



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 Post subject: Re: What the heck is going on with the forums?!
Unread postPosted: Sun Jan 16, 2011 7:11 am 
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Journeyman Hunter
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Joined: Thu Jan 07, 2010 10:50 am
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Realm: Lots of servers (all EU)
I am just glad we are able to use it again, i did miss it.

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 Post subject: Re: What the heck is going on with the forums?!
Unread postPosted: Sun Jan 16, 2011 3:19 pm 
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Joined: Mon Jan 04, 2010 3:59 pm
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Location: Orlando, FL
I'd love to get some help with installs and updates especially. Unfortunately phpbb requires a lot of work with the files on the server - for the most part it can't be done through the forum software itself - and our server admin is not so sanguine about opening up the box to other people. This is one of the reasons I've been looking at other forum software - to find something that isn't quite so manual.


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 Post subject: Re: What the heck is going on with the forums?!
Unread postPosted: Mon Jan 17, 2011 3:21 am 
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Grand Master Hunter
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Joined: Thu Jan 28, 2010 4:26 am
Posts: 2144
Realm: Anvilmar
Had a 502 bad gateway error a few minutes ago.


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 Post subject: Re: What the heck is going on with the forums?!
Unread postPosted: Mon Jan 17, 2011 3:25 am 
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Grand Master Hunter
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Realm: Several on EU.
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AdamSavage wrote:
Had a 502 bad gateway error a few minutes ago.


Likewise.

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Many thanks to Ashaine and Kurenio for the beautiful signature and avatar!


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