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Re: Just an alert to Mania: Server failures

Posted: Tue Jul 13, 2010 5:17 pm
by Mania
Good to know, Saturo. I'll see what I can find out.

Re: Just an alert to Mania: Server failures

Posted: Wed Jul 14, 2010 5:34 pm
by Adam-Savage
I got this earlier
Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, [no address given] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.
Apache/2.2.11 (Ubuntu) mod_ssl/2.2.11 OpenSSL/0.9.8g Server at forums.wow-petopia.com Port 80

Re: Just an alert to Mania: Server failures

Posted: Wed Jul 14, 2010 5:38 pm
by Saturo
At least she's running a proper operating system on the server! :D

Re: Just an alert to Mania: Server failures

Posted: Wed Jul 14, 2010 5:39 pm
by Adam-Savage
Saturo wrote:At least she's running a proper operating system on the server! :D
I know nothing about servers so that info I posted means nothing to me really.

Re: Just an alert to Mania: Server failures

Posted: Wed Jul 14, 2010 5:43 pm
by Saturo
AdamSavage wrote:Apache/2.2.11 (Ubuntu) mod_ssl/2.2.11 OpenSSL/0.9.8g Server at forums.wow-petopia.com Port 80
Apache : The software used to enable us to access the files. It's a server application.
/2.2.11 : The version.
(Ubuntu) : The operating system, it's a Linux dist.
mod_ssl/2.2.11 OpenSSL/0.9.8g Server : Some technical info, mainly that she runs a version of SSL called OpenSSL 0.9.8g.
forums.wow-petopia.com Port 80 : The adress of this site, and the port used to access it.

Re: Just an alert to Mania: Server failures

Posted: Wed Jul 14, 2010 5:49 pm
by Adam-Savage
Saturo wrote:
AdamSavage wrote:forums.wow-petopia.com Port 80 : The address of this site, and the port used to access it.
Yah I knew the last line and about ports.

Re: Just an alert to Mania: Server failures

Posted: Wed Jul 14, 2010 5:50 pm
by Saturo
AdamSavage wrote:
Saturo wrote:
AdamSavage wrote:forums.wow-petopia.com Port 80 : The address of this site, and the port used to access it.
Yah I knew the last line and about ports.
You're practically a genius! :D

Re: Just an alert to Mania: Server failures

Posted: Thu Jul 15, 2010 4:44 am
by Bubbleme
I had an error about a week ago, but then after that it let me on.

Re: Just an alert to Mania: Server failures

Posted: Fri Jul 16, 2010 4:33 pm
by Adam-Savage
Got this again about 5 min ago as the site timed out. I keep forgetting to check the main site when it happens.
Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, [no address given] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.
Apache/2.2.11 (Ubuntu) mod_ssl/2.2.11 OpenSSL/0.9.8g Server at forums.wow-petopia.com Port 80

Re: Just an alert to Mania: Server failures

Posted: Fri Jul 16, 2010 4:35 pm
by Mania
Yeah, me too. Plus another 500 on Arcania and a 503 on Petopia at the same time. Our server admin hasn't responded yet but I know he'll be on it fast. He runs a forum off this box too. ;)

Re: Just an alert to Mania: Server failures

Posted: Fri Jul 16, 2010 4:42 pm
by Mania
Ugh. It's a problem with MySQL disconnecting, probably due to too many queries or a query that's taking too long, and probably from Warcraft Mounts. In either case it's on my end, which means that I will be spending today debugging.

Re: Just an alert to Mania: Server failures

Posted: Fri Jul 16, 2010 4:50 pm
by Adam-Savage
Mania wrote:Ugh. It's a problem with MySQL disconnecting, probably due to too many queries or a query that's taking too long, and probably from Warcraft Mounts. In either case it's on my end, which means that I will be spending today debugging.
Oh that sucks. Where is the dislike button when u need it.

Re: Just an alert to Mania: Server failures

Posted: Fri Jul 16, 2010 7:02 pm
by Mania
The debugging info I had was worthless -- someone killed the slow log by accident and I can't get the situation to happen again while I'm using the workbench tool.

So! Please go ahead and post here as soon as you see this happen again so we can grab the new slow log at that point.

And hey -- I'm sorry this is taking so long to get pinned down. I know it's really annoying to have the site die like this, even if it does come back eventually.

Re: Just an alert to Mania: Server failures

Posted: Sat Jul 17, 2010 5:35 am
by Karathyriel
Oh well...

You are doing this for us competely free and all...

Sure, it makes sense to report errors but start whining and complaining like with Blizzard?

C'mon! We wouldn't do that, right people? People? Hey! Where are you? Peeeeeeepooooooooooole! :lol:

Re: Just an alert to Mania: Server failures

Posted: Thu Jul 22, 2010 2:13 pm
by Vephriel
Ran into one of the 500 errors just a few moments ago. The forum seemed to be down completely for about 5 minutes or so, no pages would load.

Re: Just an alert to Mania: Server failures

Posted: Thu Jul 22, 2010 2:14 pm
by Saturo
Vephriel wrote:Ran into one of the 500 errors just a few moments ago. The forum seemed to be down completely for about 5 minutes or so, no pages would load.
That's happened for me several times each day the last week or so.

Re: Just an alert to Mania: Server failures

Posted: Thu Jul 22, 2010 4:17 pm
by Mania
Thanks! I'll have them pull the logs and we'll see if we can find out anything more.

Re: Just an alert to Mania: Server failures

Posted: Thu Jul 22, 2010 6:20 pm
by Vephriel
They just poofed for me again, lasted about 10 minutes this time.

Re: Just an alert to Mania: Server failures

Posted: Thu Jul 22, 2010 6:42 pm
by Karathyriel
I had some issues too this time.

But I was writing pert 3 of my story, so I didn't really suffer from it! ;)

Re: Just an alert to Mania: Server failures

Posted: Thu Jul 22, 2010 7:56 pm
by Saturo
Just had the server blow up on me. Got a 503 and timeouts.