Webpage down for many hours?

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Ana
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Webpage down for many hours?

Unread post by Ana »

Hope everything is ok. I first been able to log in now after 6 hours.
Hugs to s Wain :hug:

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Re: Webpage down for many hours?

Unread post by Dewclaw »

I was wondering if it was down, or just me.
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Re: Webpage down for many hours?

Unread post by GormanGhaste »

Wain made a post on twitter that it was unanticipated maintenance.
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Re: Webpage down for many hours?

Unread post by Wain »

Hi all,

Sorry for the surprise downtime, and also for my slow response in posting here. I was alterted about it late at night (in Australia) and only just had a chance to get on here and post.

Our server admin/owner detected what looked like suspicious activity on the server and he took it down, as it could have been a hack. But he now suspects it was just one of the normal update processes that was running strangely. Thankfully!
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Re: Webpage down for many hours?

Unread post by Ana »

That´s good to hear!! I dont use Twitter so I didnt know :D

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Re: Webpage down for many hours?

Unread post by Wain »

We were down again for a bit over 24 hours. I’m very sorry :(

The company that hosts (not owns) our server decided there was suspicious activity for some reason and shut off everything in our server. Our admin/server owner, Jon, contacted them about it and they restarted it before asking him if it was ok and apparently caused hardware damage. So Jon has painstakingly restored us from a backup. Hopefully nothing much (if anything?) was lost from the forum.

Once again, I’m very sorry for the extended downtime.
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Ana
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Re: Webpage down for many hours?

Unread post by Ana »

Ugh sorry to hear about your trouble. Good Jon could get it up and running... very curious about the suspicious activity

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Wain
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Re: Webpage down for many hours?

Unread post by Wain »

Yeah it was odd :(

By the way, you don’t have to have a Twitter account in order to check our feed, if you’re worried the site is down. I’ll always try to post there if I can’t post here.

You can simply check it in your web browser at: https://twitter.com/wowpetopia
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Re: Webpage down for many hours?

Unread post by Talihawk »

Yikes! Well we are glad it's back!!
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Re: Webpage down for many hours?

Unread post by GormanGhaste »

Upside: in checking twitter for Petopia updates I found out today is a super squirt day, so got a lot of battle pets leveling done which I had been neglecting.
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Re: Webpage down for many hours?

Unread post by Wain »

Cool! I’d been watching and waiting for this day, because I had nearly 45 level 1 pets to level 😝
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Re: Webpage down for many hours?

Unread post by Ana »

It was down again for quite some time this morning.. really sorry you guys has so much trouble :hug:

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Re: Webpage down for many hours?

Unread post by Dewclaw »

Down and laggy here too. :(
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Re: Webpage down for many hours?

Unread post by Wain »

Sorry for all the outages :(

It turns out our new hard drive failed. This was the replacement one after the previous drive failed. So either we were unlucky, or the hosting company that did the work have sourced some bad drives. I know Jon is looking at moving to a new hosting service now. Anyway, the drive has been replaced and everything restored from backup, so we should be back to normal. Thanks very much to Jon for getting it done so quickly, on a weekend and all!
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Re: Webpage down for many hours?

Unread post by Ana »

:hug: To Jon and you!!

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HUGE thanks to Makoes, Syleye, FeralClaw, Pingupuff, Karin,Bowno, Varethyn, Ashaine, Kishay, Aki (Täräin13), my friend Marie and some lovely ppl on Fligth Rising for my lovely sig

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