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Keep getting logged out.

Posted: Fri Oct 11, 2019 8:30 pm
by Bowno
I always use the 'Remember Me' feature, and in the past, it does its job until I clear my cookies and cache.
But after the new forum update, I've noticed that despite me not clearing anything, I keep getting logged out every 1-3 days, despite using the 'Remember Me' feature.
Not sure if this is just on my end, but I figured I'd post about it in case it is an issue that has gone unnoticed.

EDIT:
I would also like to make note that trying to post this took forever, and it never actually said it went through. I refrained from pushing 'Submit' again, and instead clicked Active Topics to make sure it did in fact post.
Again, not sure if this is all errors and issues on my end, but I figured I'd make mention.

Re: Keep getting logged out.

Posted: Sat Oct 12, 2019 2:06 am
by Wain
That’s odd :( I’m not experiencing the logouts (and the site has been mostly pretty good since our server admin Jon fixed it).

What browser are you using? Could any of your extensions or system security software be causing it? Maybe try deleting all Petopia cookies and cache and start afresh? Maybe the cookie was corrupted somehow.

Please let me know if it continues.

Re: Keep getting logged out.

Posted: Sat Oct 12, 2019 2:24 am
by Bowno
I'm using Firefox with a Ublock as an addon thingy.
I'll delete the cookies and cache for petopia and keep an eye on it for you. I kinda figured it was a weird thing on my end, but I just dont know what would have caused it.
Either way, I'll let you know after a week or so!

Re: Keep getting logged out.

Posted: Sat Oct 12, 2019 2:35 am
by Wain
Thanks. So sorry it’s happening, but it so far sounds like it’s a local issue. Cross fingers :)

Re: Keep getting logged out.

Posted: Sat Oct 12, 2019 1:04 pm
by Ana
Actually it keep login me out too. Specially on mobile *Samsung Internet browser ). Both on mobile and on stationary i quite often get a 504 error, the site itself is sometimes uber slow and takes several minuts to load. .I just haven't written anything since I wrote about the issues in the thread site clash. .
I know Syleye had some troubles too

Re: Keep getting logged out.

Posted: Sat Oct 12, 2019 6:53 pm
by Bowno
Hm. Yeah I got the 504 when trying to post an edit to this thread the other day and it took a while to respond.

Re: Keep getting logged out.

Posted: Sat Oct 12, 2019 10:37 pm
by Wain
I haven't been getting errors lately, so I thought it was fixed. I'll alert Jon about it :(

Re: Keep getting logged out.

Posted: Sun Oct 13, 2019 1:40 am
by Vephriel
I also saw a couple 504 errors the other day with brief periods of slow or staggered activity both on the forums and petopia itself, though it seemed fine after retrying after a minute or two.

Re: Keep getting logged out.

Posted: Tue Oct 15, 2019 2:06 am
by Wain
I've spoken to Jon and he's going to be running some diagnostic tools on and off to work out what's going on with the server disk. So if it's extra slow now and then it may be that. Hopefully he can work out what's going wrong.

Re: Keep getting logged out.

Posted: Tue Oct 15, 2019 6:05 am
by Bowno
Alrighty. I havent been logged out since my last clear, but I'm still keeping an eye on it.

Re: Keep getting logged out.

Posted: Wed Oct 16, 2019 7:11 pm
by Bowno
I guess I jynxed myself. I got logged out today when I got my computer booted. It was just fine for a few days. I also noticed, on my last post, it was reaaallly lagging when I pushed submit. However, again I had a feeling it would go through, so I scrolled up and clicked "active topics" at the top bar while it was still 'loading' to post, and it sure enough went through just fine.
EDIT: Same with this post.

Re: Keep getting logged out.

Posted: Wed Oct 16, 2019 7:22 pm
by Ana
Been logged out constantly today but I have put it to the work that's been done on the server. .had problems with petopia main site too.

Re: Keep getting logged out.

Posted: Sun Oct 20, 2019 2:48 am
by Wain
Jon may have identified the issue. Please let me know if you still find any problems after this point in time.

Re: Keep getting logged out.

Posted: Mon Oct 21, 2019 10:19 pm
by Bowno
Site is a bit slow to load anything, but I havent been logged out since the last time.

Re: Keep getting logged out.

Posted: Tue Oct 22, 2019 4:45 pm
by Ana
I had a 502 a couple of times today..

Re: Keep getting logged out.

Posted: Wed Oct 23, 2019 11:06 am
by Ana
just had 10 min with 502 error

Re: Keep getting logged out.

Posted: Thu Oct 24, 2019 2:54 am
by Wain
Thanks. I've mailed Jon about it. I've been experiencing delays today too, though none bad enough to give 502 errors.

Re: Keep getting logged out.

Posted: Fri Oct 25, 2019 11:16 am
by Ana
Been logged out twice today. . It's not really a problem for me but thought I repport it anyway

Re: Keep getting logged out.

Posted: Fri Oct 25, 2019 3:10 pm
by Lorelei
i got 502 today

Re: Keep getting logged out.

Posted: Fri Oct 25, 2019 6:33 pm
by Bowno
Just got logged out a couple minutes ago.
Hope I'm not being annoying by giving this update D: