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Can't Play Beta?

Posted: Tue May 08, 2012 6:23 pm
by Raiyen
Anyone else that has access to MoP beta that cannot play? Or am I the only one? I have given up on downloading and trying to install. I am extremely upset because I REALLY wanted to be able to play, but I can't. :/

I was perfectly okay on waiting for my invite. This though, not even being able to DOWNLOAD the damn game, I am highly upset about. :/

Re: Can't Play Beta?

Posted: Tue May 08, 2012 6:24 pm
by Vephriel
It's currently down for maintenance to install the new patch, if you're referring to this very moment. Realms are estimated to be back up within 2-6 hours currently.

Re: Can't Play Beta?

Posted: Tue May 08, 2012 6:25 pm
by Raiyen
No I am talking in general. I download the file from my Battle.net account, and I can't even install the game....I keep getting Error #1 and everything I have tried does not work. :/

Re: Can't Play Beta?

Posted: Tue May 08, 2012 6:27 pm
by Vephriel
Ahh, sorry to hear that. :( I'm afraid I'm not sure what the problem might be then.

Re: Can't Play Beta?

Posted: Tue May 08, 2012 6:29 pm
by Raiyen
Yeah I don't know what to do. I expected problems in the beta in actually playing, but not simply downloading it. :/ I feel like I am the only person with this problem because I cannot seem to find anything that works.

Re: Can't Play Beta?

Posted: Tue May 08, 2012 11:35 pm
by Sesamee
I had error after error after error, not downloading it, but trying to get it to open once I did download it. What helped me was googling each error and trying each fix. Eventually one would work then it would be on to fix the next error. Finally I just launched it directly from the account section of Blizzard.net. That worked and I haven't *knock on a big damn chunk of wood* had any problems. I havent tried to log on since the new patch though so ya never know.

Re: Can't Play Beta?

Posted: Wed May 09, 2012 3:40 am
by Raiyen
Sesamee wrote:I had error after error after error, not downloading it, but trying to get it to open once I did download it. What helped me was googling each error and trying each fix. Eventually one would work then it would be on to fix the next error. Finally I just launched it directly from the account section of Blizzard.net. That worked and I haven't *knock on a big damn chunk of wood* had any problems. I havent tried to log on since the new patch though so ya never know.
I guess I am just going to have to attempt it again then. I just got so frustrated that nothing I did would work and it was ALWAYS the same bloody error #1. :/

Re: Can't Play Beta?

Posted: Wed May 09, 2012 8:05 am
by Meggers
I tried a couple times (can't find time ot actually download for the most part) and gave up. XD Its rather sad that the beta (yes i know its a beta) is this plagued with issues when you're simply downloading and installing.

Re: Can't Play Beta?

Posted: Wed May 09, 2012 12:12 pm
by Ickabob
I was invited to beta over a month ago, and still I'm getting the 'login servers are busy' message. And yes, I have tried everything.

Re: Can't Play Beta?

Posted: Wed May 09, 2012 1:28 pm
by Morven
All of the problems I've had have been solved by Googling, but if you've tried that and nothing ... that truly sucks.

Re: Can't Play Beta?

Posted: Wed May 09, 2012 1:41 pm
by Kalliope
I'd be careful about googling answers to WoW problems; unsafe sites with key words can get you hacked. :(

Re: Can't Play Beta?

Posted: Wed May 09, 2012 1:47 pm
by Galaxy
isn't there a support line for the beta in that respect? I never had that problem in past tests I've participated in, but ... still?

Re: Can't Play Beta?

Posted: Wed May 09, 2012 1:53 pm
by Morven
@Kalliope: I turn off Java and Flash, that covers 99% of risk in my experience. Plus, I generally go to the results on known sites like Blizzard's own forums, wowhead, mmochampion, etc etc.

Re: Can't Play Beta?

Posted: Wed May 09, 2012 1:58 pm
by Kalliope
*nods to Morven* Yep, I figured that's what you did! Just wanted to spelled out for those who might not think to restrict it. :)

Re: Can't Play Beta?

Posted: Wed May 09, 2012 6:25 pm
by Ickabob
Yeah I've lurked the beta technical support forums since I got my invite, and nothing suggested works. I guess I gotta depend on you guys for my beta info.

Update!
According to this post, help is on the way!