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Wow Dissconnects my internet connection ... help

Posted: Wed Dec 24, 2014 7:53 am
by Ana
OKi tried all the things the forum advice

changing graphic card speed did not help...

deleting everythng and reinstaling the game did not help

restarting router did not help



ARRRRRG

its just me.. not my husbands computer

it bugs me out emmensly!

Re: Wow Dissconnects my internet connection ... help

Posted: Wed Dec 24, 2014 8:09 am
by Lisaara
Well I don't think its WoW itself cause I've never even heard of such an issue. It's likely something hardware related on your end since you say it's only you, not your hubby. If it was WoW itself, your hubby and others would have this issue.

I'm no technician on this sort of thing so I'd recommend googling the issue, even rephrasing it to see if there's a remedy or atleast a diagnosis. That's how I found out my graphics card crapped out on me.

Re: Wow Dissconnects my internet connection ... help

Posted: Wed Dec 24, 2014 8:20 am
by Ana
I look at the forums and goggled it.. and apparently im not the only one with this issue when it comes to wow :P

I just wish the wow tecs were more helpfull the delete cache etc which i alrdy did and many others

Re: Wow Dissconnects my internet connection ... help

Posted: Wed Dec 24, 2014 8:42 am
by Lisaara
Tech support has a list of things they have to go through first, which that's at the top of the list cause it's the most common fix to a majority of the problems that come up, especially with addons. I only know this cause I took a customer service class that dealt with tech support. :P

Re: Wow Dissconnects my internet connection ... help

Posted: Wed Dec 24, 2014 9:27 am
by Ana
heh yeah but i stated in my post to them that i alrdy tried so why ask :P

sometimes the blue posters makes me shake my head :D

Re: Wow Dissconnects my internet connection ... help

Posted: Wed Dec 24, 2014 9:46 am
by Anyia
It's possibly some of the "performance enhancing" settings on your network card. Try googling a bit in that area and see if you can disable some of them (e.g. checksum off-loading, extra-large-fragment support etc). Just remember what they were so you can put them back if they don't fix your issue ;)

Re: Wow Dissconnects my internet connection ... help

Posted: Wed Dec 24, 2014 4:58 pm
by Lisaara
Good idea, Anyia. :) But yeah, network stuff generally isn't Blizzard's fault. That's something with the network card or your ISP or your wireless(if you're using that).