LOGIN ISSUES: You may need to delete Petopia cookies

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Wain
The Insane
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LOGIN ISSUES: You may need to delete Petopia cookies

#1 Unread post by Wain » Tue Dec 04, 2018 1:08 pm

In order to fix a cookies issue I had to reset the forum cookie settings. This may result in your having trouble logging in until you go to your browser settings and empty the cache and perhaps also delete your browser cookies for petopia. In Firefox, go to alt->tools->options->privacy & security->Cookies and Site Data->Manage Data. Search for petopia and delete them all and restart your browser.
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Dewclaw
Illustrious Master Hunter
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Re: You may need to delete Petopia cookies and cache

#2 Unread post by Dewclaw » Tue Dec 04, 2018 5:57 pm

I've cleared cache, and have logged in, but it's not remembering my login.

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Rawr
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Re: You may need to delete Petopia cookies and cache

#3 Unread post by Rawr » Tue Dec 04, 2018 6:12 pm

Yeah, every other post I click on logs me out, also the active topics address has changed and keeps logging me out. :| :mrgreen:

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Wain
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Re: You may need to delete Petopia cookies and cache

#4 Unread post by Wain » Tue Dec 04, 2018 6:14 pm

I made a change that may fix that. But you may need to clear your browser cookies (at least for Petopia) not just your cache. This may be under cookies in your settings or it may be part of website data (like it is on Safari on iPhones).

I know browsers often give you a simple option of deleting all your website data, which is annoying, but there's usually an adavanced option underneath which allows you to be selective. On iPhone it's not obvious you can delete the data, you have to hold on it and swipe left to reveal that it can be deleted.
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Sukurachi
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Re: LOGIN ISSUES: You may need to delete Petopia cookies

#5 Unread post by Sukurachi » Tue Dec 04, 2018 7:39 pm

the Firefox fix worked perfectly. All is back to normal.

A bit of palindromic wisdom:
"Step on no pets!"
Casual player.. don't raid, don't PvP. Suffer from extreme altitis
I love pets - combat or non.
<That Kind of Orc> guild on The Scryers, small, casual LGBT and friends guild, join us Horde-side.


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