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Getting an old pet restored?

Posted: Sun Jan 09, 2011 7:26 pm
by Shade
I abandoned my OCJ a while ago with plans to retame him once I figured out my stable all the way.

Now I am hearing that he is not in game anymore-I'm looking to submit a ticket to see if I can get him restored. Is there anything specific I have to do, or just open a normal ticket?

Re: Getting an old pet restored?

Posted: Sun Jan 09, 2011 7:28 pm
by Tulune
Just open a normal ticket. I had my Loque restored that way.

Re: Getting an old pet restored?

Posted: Sun Jan 09, 2011 7:29 pm
by erwil
Depends on how long the pet has been gone from your stables. But just submit a normal ticket and they should have him restored to you. :)

Re: Getting an old pet restored?

Posted: Sun Jan 09, 2011 7:30 pm
by Jelani
If you get a no, try again. I was trying to get my hive queen back and it took 2 tickets to get her.

Re: Getting an old pet restored?

Posted: Sun Jan 09, 2011 7:32 pm
by Shade
Alright, thanks guys.

I've actually tamed him twice. I've been in game for a year now, I can't remember the time that I last abandoned him-but I do know it was pre-Cata. Well... we'll see what happens.

Re: Getting an old pet restored?

Posted: Sun Jan 09, 2011 7:39 pm
by Kurasu
Good luck to you, for sure! <3

Re: Getting an old pet restored?

Posted: Sun Jan 09, 2011 7:46 pm
by Celi
I just got an Olm restored that I abandoned in TBC in favour of getting the NE druid flight form bird from BEM. Just keep ticketing until you win. Make sure you're specific about what mob it was and roughly how long ago you abandoned.

Re: Getting an old pet restored?

Posted: Sun Jan 09, 2011 7:51 pm
by Shade
Celi wrote:I just got an Olm restored that I abandoned in TBC in favour of getting the NE druid flight form bird from BEM. Just keep ticketing until you win. Make sure you're specific about what mob it was and roughly how long ago you abandoned.
Congrats on getting your Olm restored!

I'm kicking myself, love the new look of that birdie, but never got him when he was around, as I didn't like the white owl really.

Re: Getting an old pet restored?

Posted: Sun Jan 09, 2011 7:56 pm
by Celi
Yeah, logged on this morning and noticed that my Terrorpene's icon had moved over to where my second pet should be (Only keeping him out of the stables atm during my camp for blue Madexx) and lo behold, there was one pretty white owl in the first slot.

Was all "now, I know I didn't leave Pyra there... oh wtf, Myst? WHOO!"

But yeah, if I could get a pet restored from... several years ago... I'm sure you can get your OCJ back.

Re: Getting an old pet restored?

Posted: Mon Jan 10, 2011 12:41 am
by Vetiver
i have my ticket in for my lost Olm now, and it's changed to escalated. hoping that's a good sign!

Re: Getting an old pet restored?

Posted: Mon Jan 10, 2011 1:02 am
by Kurasu
Vetiver wrote:i have my ticket in for my lost Olm now, and it's changed to escalated. hoping that's a good sign!
It probably is. Although don't get *too* immediately hopeful. Both mine were 'escalated' (it seems 'higher ups' need to handle the giving-back of sutff for me) but the first one is the one who couldn't get what I was asking. :D Still, be persistent!

Re: Getting an old pet restored?

Posted: Mon Jan 10, 2011 1:26 am
by Shade
My ticket has been escalated.. what does that mean?

Re: Getting an old pet restored?

Posted: Mon Jan 10, 2011 2:38 am
by Kalliope
It means a "higher up" GM is going to look at your ticket. :)

Re: Getting an old pet restored?

Posted: Mon Jan 10, 2011 6:36 am
by Malazee
I had Olm the Wise tamed on my hunter something like 4 years ago... probably back before they ever had records of that sort of thing. Now that I see he's getting a model change, what do you suppose my chances are of a restoration? Even supposing they actually still have that info and can retrieve it, what are the rules on pet restorations anyway? I'm pretty sure I abandoned Olm pretty shortly after BC hit, but I can't remember for certain. I do remember that his name was Virgil, though! It went along with my historic authors pet scheme: Ovid (The Rake), Virgil (Olm), Dante (Deathmaw) and I was planning on taming a turtle named Homer but I never did.

It's just been so long! Plus, my account was hacked twice between then and now during which time my hunter was transferred to a different server twice and a different account once. Anyway, I put in a ticket, so here's hoping!

Re: Getting an old pet restored?

Posted: Mon Jan 10, 2011 7:21 am
by Araela
So, I had Olm tamed on my ally hunter a year or so ago, but didn't have him anymore. I put in a ticket just to see if I could get him back, and a GM very kindly restored him for me. The unfortunate thing is that he is still the same white owl I had before- but I know it's him because he even had the same name. So I don't know how the ghostly green comes about but that's my experience with getting Olm restored as of today.

Re: Getting an old pet restored?

Posted: Mon Jan 10, 2011 7:31 am
by Celi
The new skin won't be available on Olm until the next patch goes live.

I wonder if the GM's will notice that a number of hunters are suddenly asking for their Olms back?

Re: Getting an old pet restored?

Posted: Mon Jan 10, 2011 9:42 am
by Jäysee
Vetiver wrote:i have my ticket in for my lost Olm now, and it's changed to escalated. hoping that's a good sign!
Same here.

Re: Getting an old pet restored?

Posted: Mon Jan 10, 2011 2:18 pm
by Malazee
:O SUCCESS! I am so amazed at the GMs right now... I was positive that they were going to tell me the pet was abandoned too long ago and that the restoration was a no-can-do, but I put in the following ticket early this morning:
Libzee wrote:I was hoping that the GM department could assist me with the restoration of a tamed hunter pet that I abandoned on my hunter (Libzee) a few years ago. The pet was a rarespawn owl from Feralas named Olm the Wise (npc id 14343) that I had renamed to "Virgil" and I THINK I abandoned him some time during the Burning Crusade expansion, probably in 2007 (sorry, my memory is extremely fuzzy: it's been a long time). I would appreciate it very much if this pet could be restored to my account, thank you!
And this response was in my mailbox when I got home from work!:
Gerrigone wrote:Greetings, Libzee!

Thank you for taking the time to contact the World of Warcraft Game Master department. I hope you didn't have to wait long for a response to your petition, and apologize for being unable to chat with you at this moment.

I was able to restore your deleted companion pet owl. :-)

Please don't hesitate to contact us again should you require further assistance with this issue!

Regards,
Game Master Gerrigone
Blizzard Entertainment
www.blizzard.com/support
So I immediately run to the stable master and look around for Virgil, and lo and behold there is a level 52 white owl named "Owl" in my 5th call pet slot (I've been running around with an empty just in case I see rares)!! I immediately called him out and now he's 82, but that's my Virgil, alright!

Just wanted to give some of you potential retorees some good news and hope!