I feel sorry for Blizzard

[Nili]

Blizzard is damned if they do and damned if they don't with this.

If everyone freaking out over not being in Beta in the first 24 hours (if that long) was in, it would be a wreck...and they would be moaning and complaining about that.

Blizzard is handling it in the best way they can, and trying to do their best to please everyone.

Someone is always going to be unhappy.

Please show me where the contract said anything about getting into Beta with the first wave or anything of that nature? Please show me one bit of falsehood in the contract?

It is not Blizzard's job to hold your hand either. If you did not like what you read in the contract, than you should have contacted Blizzard and asked questions before signing it. Not gotten mad about it months later because it wasn't what you assumed. Assumptions usually never work out well for anyone.

http://i.imgur.com/z8Vyc.jpg

[Sesamee]

The contract on the customers end was for a commitment to pay for an entire year of WoW game time. Not the game time itself. Contracts go both ways. Both parties have obligations. Blizzard's obligation was to ensure Beta access is granted as stated and advertised as well as Diablo and a free mount. No one needed to sign the contract to simply pay for game time only.

[TygerDarkstorm]

You falsified your expectations by assuming you would get in right away. Just because they're handling this beta a little differently then previous betas does not mean that you are entitled to get in on the very first day that it's live.

http://us.battle.net/wow/en/blog/463955 ... _2012#blog

Like Seren said, right in their FaQ about the Annual Pass in beta it says that you're not guaranteed to get in right away and that they're inviting in waves.

Also, like we've been saying, if you were in the beta right now, along with every other pass holder, you would be complaining that you could not do anything in the beta because it was too lagged and you were DC'ing.

[Talaridan]

Blizzard is damned if they do and damned if they don't with this.

If everyone freaking out over not being in Beta in the first 24 hours (if that long) was in, it would be a wreck...and they would be moaning and complaining about that.

Blizzard is handling it in the best way they can, and trying to do their best to please everyone.

Someone is always going to be unhappy.

Please show me where the contract said anything about getting into Beta with the first wave or anything of that nature? Please show me one bit of falsehood in the contract?

It is not Blizzard's job to hold your hand either. If you did not like what you read in the contract, than you should have contacted Blizzard and asked questions before signing it. Not gotten mad about it months later because it wasn't what you assumed. Assumptions usually never work out well for anyone.

http://i.imgur.com/z8Vyc.jpg

....And? Still does not say "live within the first 15 minutes"? Your Beta access WILL GO LIVE with Beta. It is not as if you are not going to get Beta?

EDITED TO ADD: Honestly speaking, Beta isn't even "live" at the moment. You cannot level a Panda past level 10. Most of the stuff isn't even working. It's starting, but I personally don't call it "live" yet.

[Raiyen]

As long as I get in Beta I don't care. It sucks I couldn't get it yesterday or today, but I am not going to QQ over it. I rather wait anyway till the fuss dies down a bit so I am not in Lagville, Azeroth while trying to test and explore it. Just my 2 cents....

[Sesamee]

It is not Blizzard's job to hold your hand either. If you did not like what you read in the contract, than you should have contacted Blizzard and asked questions before signing it. Not gotten mad about it months later because it wasn't what you assumed. Assumptions usually never work out well for anyone.

I was fine with what I read in the contract. As well as what Mike Morhaime said and the advertisement for the Annual Pass stated. All that fine and great. It's the events of the last few days that upset me. It's not my job to hold Blizzard's hands and walk them through the steps to ensure they have enough servers to accommodate the customers they gained or kept through very large very deliberate advertising campaign. See how that goes both ways?

[Sesamee]

You falsified your expectations by assuming you would get in right away. Just because they're handling this beta a little differently then previous betas does not mean that you are entitled to get in on the very first day that it's live.

http://us.battle.net/wow/en/blog/463955 ... _2012#blog

Like Seren said, right in their FaQ about the Annual Pass in beta it says that you're not guaranteed to get in right away and that they're inviting in waves.

Also, like we've been saying, if you were in the beta right now, along with every other pass holder, you would be complaining that you could not do anything in the beta because it was too lagged and you were DC'ing.

Don't assume what I would or wouldn't complain about. That is dismissive and ad hominem and does nothing to bolster your argument.

An FAQ posted March 20th, months after people signed the contract, can hardly be used as a credible example of "see you knew what you signed up for".

[Talaridan]

It is not Blizzard's job to hold your hand either. If you did not like what you read in the contract, than you should have contacted Blizzard and asked questions before signing it. Not gotten mad about it months later because it wasn't what you assumed. Assumptions usually never work out well for anyone.

I was fine with what I read in the contract. As well as what Mike Morhaime said and the advertisement for the Annual Pass stated. All that fine and great. It's the events of the last few days that upset me. It's not my job to hold Blizzard's hands and walk them through the steps to ensure they have enough servers to accommodate the customers they gained or kept through very large very deliberate advertising campaign. See how that goes both ways?

To be honest, nope. Blizzard's job is to make Blizzard money and please most of its people. They are not going to crash their servers and screw up their own company over a few people throwing a fit because they did not get instant gratification.

It sounds mean, but...we're not special. I'm not. You're not. We're one of 10 million people. For all the complaining and fussing over this, that's still only a tiny, tiny percentage of people.

They would rather do the job right than please any one particular person. They do what is best for the company. Not what is best for you, or for me, or for Joe Everyman over there who is mad about it as well.

Blizzard is a business. They are running it as a business does. That's how they have always done it.

It says over and over and over in the TOS "Subject to change". You agreed when you signed that you would deal with it if/when it happened. So it has happened and so we must deal.

Would it be nice to have gotten in this early? Sure. However it is unreasonable to assume and so I did not.

[Theaden]

I just got done talking to CS phone rep, They (AP Players) are also calling and giving their 2 cents.

[TygerDarkstorm]

They posted the FaQ before the beta went live, meaning if you read it you knew what you were getting into as it explicitly states *exactly* how they were planning on handling the invites for Annual Pass holders. If you want to argue the semantics of that further, then you need to take your issues up with Blizzard, not us.

By signing up to use one of Blizzard's products you also sign a ToS that allows them to change things on a whim depending on how they think it will best suit the game and their company.

[Talaridan]

Let us look at this realistically.

There are four Beta servers, correct? Divide the 1,000,000 people by four and that is approx. 250,000 per server.

Most live servers, running current content, have...what? 25,000? If that?

The servers cannot handle 250,000 people when they are running current content. There is no way the Beta servers can handle it when they are highly unstable.

That is just a fact. And there is no logical reason for Blizzard to waste the money, effort, and man-power to put up more servers. It would be a poor business plan and they are a business.

[Lisaara]

They posted the FaQ before the beta went live, meaning if you read it you knew what you were getting into as it explicitly states *exactly* how they were planning on handling the invites for Annual Pass holders. If you want to argue the semantics of that further, then you need to take your issues up with Blizzard, not us.

By signing up to use one of Blizzard's products you also sign a ToS that allows them to change things on a whim depending on how they think it will best suit the game and their company.

Agreed, Tyger.

[Worba]

The contract on the customers end was for a commitment to pay for an entire year of WoW game time. Not the game time itself. Contracts go both ways. Both parties have obligations. Blizzard's obligation was to ensure Beta access is granted as stated and advertised as well as Diablo and a free mount. No one needed to sign the contract to simply pay for game time only.

And it still has the same termination-at-will clause available to both parties.

If you quit early, Blizzard isn't going to go after you legally. They might remove the mount from your account and cancel your beta key in case you rejoin, but that's about it.

Just to clear up any misconceptions, I don't have a problem with people complaining about the beta key schedule, as long as they're being civil about it - the only thing that irks me are people who actually think they could sue Blizzard over this.

[Lisaara]

The contract on the customers end was for a commitment to pay for an entire year of WoW game time. Not the game time itself. Contracts go both ways. Both parties have obligations. Blizzard's obligation was to ensure Beta access is granted as stated and advertised as well as Diablo and a free mount. No one needed to sign the contract to simply pay for game time only.

And it still has the same termination-at-will clause available to both parties.

If you quit early, Blizzard isn't going to go after you legally. They might remove the mount from your account and cancel your beta key in case you rejoin, but that's about it.

Just to clear up any misconceptions, I don't have a problem with people complaining about the beta key schedule, as long as they're being civil about it - the only thing that irks me are people who actually think they could sue Blizzard over this.

Yeah...that blows my mind Worba....I mean....damn.....seriously? XD

[Meggers]

I think trying to sue them is stupid, but I don't fault people for being upset. You cannot deny they made certain wordings to make people think that they would be right off the bat in the beta.

I even thought so, but I also fully expected to not get my invite forever now that i fully realize that isnt how its working.

[Talaridan]

I think trying to sue them is stupid, but I don't fault people for being upset. You cannot deny they made certain wordings to make people think that they would be right off the bat in the beta.

I even thought so, but I also fully expected to not get my invite forever now that i fully realize that isnt how its working.

I will give that Blizzard is slick with their wording, but...it is Blizzard. All of us have played for a while and know how they work. Unless it is specifically said, I personally assume nothing!

[Meggers]

Not all of us! There are new people joining all the time.

There are also younger people and older people and ...some of us oldbies that still don't 100% grasp everything. Blizzard took advantage of that "slick" wording.

[Nili]

Just gonna clarify really quickly here. I'm not planning on taking legal action, I know it's in their right to change things at the last second. I'm not even gonna try cause this has turned into an ''agree with us or die'' thread, which I have no interest in being a part of.

[Meggers]

Just gonna clarify really quickly here. I'm not planning on taking legal action, I know it's in their right to change things at the last second. I'm not even gonna try cause this has turned into an ''agree with us or die'' thread, which I have no interest in being a part of.

Not at all Nili, both sides are still stating their views. I'm with you!

[cowmuflage]

Anyone who takes legal action over something like this is a moron in my mind. It's a video game XD