Hi guys need some help.

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Xcturnus
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Hi guys need some help.

Unread post by Xcturnus »

My wow won't log in at all and i've checked the main forums and tech forums etc.

This is what i'm getting atm.

I've put it down to the servers being offline but it's a little unusual for them to be offline this long during a maintenance.

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Xcturnus, 85 BM Hunter, Nordrassil Eu
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Mindsprocket
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Re: Hi guys need some help.

Unread post by Mindsprocket »

All I can tell you is that I'm on EU servers too, and I can log-in just fine. None of the servers show as offline for me, so that's not it.

Unfortunately I don't know what could be causing your problem or how to solve it because I only have a very rudimentary understanding of how computers work. XD

Sorry I can't be more helpful.

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Shade
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Re: Hi guys need some help.

Unread post by Shade »

You can get past the log in screen, but once you get to the next screen, you cannot pick your server and log into a character, correct?

Ah no idea, it must be down I guess?

Do you have current game time, could that be it perhaps?

Could your computer or net be lagging some? Maybe restart the computer and see if that resets your internet connection?

If nothing else, post that graphic on the wow forums and see if anyone there in tech support might have an idea-or if you are really wanting this fixed right away, call the toll free number.
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Tsuki
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Re: Hi guys need some help.

Unread post by Tsuki »

My guess, other then already stated, may be that something is blocking communication between the game server(s) and your network, but not the log in server, which I believe uses different ports and IPs?
Check to see if you don't have any firewall blocking it, or closed ports in the way?
Also, sometimes after maitenance, clearing cache might help.

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Wain
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Re: Hi guys need some help.

Unread post by Wain »

Are server names usually red for you? They're normally green for me. I'm wondering if you're experiencing savage latency and it's timing you out of login and the latency thing is making the server names red. Just a guess though.
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Shadow
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Re: Hi guys need some help.

Unread post by Shadow »

If you're still having the issue, close out of WoW, then go and launch WoW directly from your WoW folder. I got past the red server error in moments that way. x: It only gave pause to re-run an update, then it was fine.

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