For example, I recently ticketed to have a name unlocked on Moon Guard. The character in question was level 7 and I decided to check. Well this GM looks up three names for me.. All 3 weren't the name I was asking about in the first place. THAT name was never mentioned.. On top of that she tells me "Since I see I was checking on Moon Guard which is a non RP server feel free to use special characters in your name!". What? since when is MG NOT an RP server? Why wasn't the name that was clearly written in the ticket(and yes I checked)investigated. I know she knew she was talking to the right person because she used my characters name in addressing me, by that I mean the one I was online with. I don't even understand..
I know Blizz is busy, I know they work hard, I know that they've got a lot on their plate but is it so much to ask for a GM that actually READS what I wrote? I'll give her that she tried to tell me a joke and throw in a bunch of nerd references that were.. cute.. I suppose but that doesn't solve the issue I made the ticket about.
I don't know, I know I wasn't online to receive the response but she could have at least.. I don't know read what I wrote?




